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Home > Technology > 6 Benefits of Hiring Outsourced IT Support in 2020

6 Benefits of Hiring Outsourced IT Support in 2020

Employing and managing an in-house IT department can prove expensive. Hiring experienced IT professionals and managing them can also prove challenging. For small to medium sized businesses, outsourced IT Support is almost always more cost-effective than having an internal IT team. Infinity Group for example, a London based IT Support Company, has a team of experienced, highly trained engineers who are up to date  across the leading technologies and have a vast skill set to manage and fix the wide variety of business IT problems that may arise. Many businesses embrace the digital transformation and the flexibility that outsourcing IT gives.

Outsourcing your IT requirements to a professional team means that you and your staff are free to focus on your company’s core activities rather than trying to handle all manner of technological hurdles.

  1. Lower Running Costs

When you take into account the cost of recruitment, training and salary for an in-house IT Manager you could be looking in excess of £45K a year for a single team member. Most small to medium sized businesses cannot afford this cost and so outsourcing their IT requirements makes perfect business sense. Most IT Support companieswork with flexible monthly support contractsenabling you to access their service desk a certain number of times or unlimited during a specified time frame eg. Monday to Friday.

  1. Better Security

Cyber threats are constantly evolving and can happen at any time of day or night. As hackers become ever more sophisticated it is extremely important for any business, regardless of size, to keep ahead of the hackers. A reputable IT Support company will offer 24/7 support and will proactively monitor your network identify threats and prevent attacks 24hrs a day.

  1. More Time to Run Your Business

Outsourcing your IT requirements allows you to concentrate on the day to day running of your business. You will no longer have to waste hours trying to work out why the technology is not working as it is meant to do or if you have the right hardware/software. You won’t have to delegate IT jobs to various employees and you won’t have to suffer the frustration of downtime. An IT Support company handles all of this and more allowing you to concentrate on what you do best.

  1. Peace of Mind

It’s not just cyber-attacks which pose a threat to your company’s data, it could also fall foul to fire, flood or theft. Business data is a company’s most valuable resource and many businesses are ill-equipped should disaster strike. As part of your outsourced IT contract, the IT Support provider will ensure that your data is backed and should the worst happen, they are experienced and well-versed in the latest disaster recovery and back up technologies.

  1. Increase Productivity

You might think that it must cost less to handle all your technology requirements in-house but this is usually not the case. With your employees not focussing on their primary roles and trying to identify and fix IT issues, you can start to see why this could dramatically reduce their productivity. Using the services of an IT consultancy gives you access to a team of experts, a dedicated help desk and 24/7 support meaning your employees can concentrate on their core business duties.

  1. Take Advantage of the Latest Technology

Digital technology is constantly evolving at an incredible rate. How do you know if you have the latest product or software upgrade? Is there something new out there that might be hugely beneficial to your current operations? A reputable and knowledgeable IT Support company is always at the forefront of new technology and will have the skills and experience to implement it to help improve and grow your business.